Items in stock will usually be despatched within 48 hours, although at busy periods (such as Christmas) please allow up to 7 days for delivery. If your order is of a high urgency then please let us know by e-mail, phone or in the 'additional information' box when ordering online, we will do our best and advise you if there is a problem. We can, for an additional premium and on request, arrange for timed deliveries (before Noon, 10.30am or 9.00am) and Saturday deliveries (subject to availability). When ordering you also have the option to have the goods delivered to a different address to the receipt/payment address (eg a workplace or if the item is a gift). If an item is out of stock we will advise you by e-mail of an anticipated delivery date. UK mainland smaller items will be sent recorded delivery by Royal Mail first class post . Larger items will be sent by courier. We may be able to arrange free local delivery depending on distance and goods ordered, please ask. Our standard delivery is weekdays 9am - 5pm, except for posted items which may arrive on a Saturday. A signature will be required on the delivery of all goods. Where possible we will e-mail you on the day of despatch so that you know what day to expect delivery.
Our UK mainland delivery charges start from £2.50 and increase/are applied in relation to the size and number of the item(s) you are ordering, up to our maximum total delivery charge of  £14.95!* (No matter how many extra items you order). You will be shown your delivery charge in the checkout quotation option before you confirm your order or before you make payment on the invoice page. If your goods order total is £250.00 or more then UK mainland delivery is FREE. The above applies to all* our stock products.
Delivery outside of UK mainland is charged at cost, please contact us before ordering for a quote. (Sorry, we can not despatch to the US or Canada due to insurance restrictions).

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All prices include VAT.
* - excludes certain bespoke items (e.g. artificial hedging) and hire items.